Wellcare ACT Mastery – TeleAgent Practice Exam 2025 - Free TeleAgent Practice Questions and Study Guide

Authorized representatives have specific permissions and limitations regarding their interactions with healthcare plans and the information they can access on behalf of a beneficiary. In this context, having verbal permission does indicate that an authorized representative can discuss certain details of the plan. However, it does not empower them to complete an application for the beneficiary.

This distinction is crucial as the completion of an application typically requires a formal and documented authorization process to ensure that it is legally valid and that all parties are protected. The limitation on completing an application underscores the need for more stringent authorization compared to simply discussing plan details. Thus, while they may communicate on behalf of the beneficiary, their role is limited regarding submitting official documents like applications, which often entail more significant implications for the beneficiary's enrollment and benefits.